Privacy Policy
Last updated: July 31, 2024
This Privacy Policy describes how QurDlanok ("we", "us", or "our") collects, uses, stores, and shares information about you when you use our website located at qurdlanok.com and any related services (collectively, the "Service"). By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you interact with the Service, including but not limited to:
- Full name and contact details such as email address and phone number
- Account registration information
- Messages, inquiries, and correspondence you send to us
- Payment and billing information processed through our payment providers
- Any other information you choose to submit through forms or communications
1.2 Information Collected Automatically
When you access the Service, certain technical information is collected automatically, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and exit pages
- Device identifiers and screen resolution
- Date and time of access
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to operate and improve the Service. These technologies help us maintain session state, analyze usage patterns, and deliver a consistent experience. You may configure your browser to refuse cookies; however, some features of the Service may not function properly as a result.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Service
- To process transactions and send related communications
- To respond to inquiries, support requests, and feedback
- To personalize your experience and adapt services to your needs
- To monitor and analyze usage trends and improve Service performance
- To detect, investigate, and prevent fraudulent or unauthorized activity
- To comply with applicable legal obligations
- To send administrative notices, updates, and security alerts
- To communicate promotional information where you have given consent or where permitted by applicable law
3. Legal Bases for Processing
We process your personal information on the following legal grounds:
- Contract performance: processing is necessary to deliver the Service you have requested or agreed to receive
- Legitimate interests: processing serves our legitimate business interests such as security, fraud prevention, and service improvement, provided those interests are not overridden by your rights
- Consent: where you have explicitly agreed to specific processing activities, such as receiving marketing communications
- Legal obligation: processing is required to comply with applicable laws and regulations
4. Sharing of Information
4.1 Service Providers
We may share your information with trusted third-party vendors and service providers who assist us in operating the Service, including hosting providers, payment processors, analytics platforms, and customer support tools. These parties are contractually required to protect your information and may only use it for the specific purposes for which it was disclosed.
4.2 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the applicable choices you may have.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal process, protect our rights or property, prevent fraud, or protect the safety of our users or the public.
4.4 Aggregated or Anonymized Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, analysis, marketing, or other purposes.
5. International Data Transfers
QurDlanok operates as a transnational service. Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take reasonable steps to ensure that any such transfers are subject to appropriate safeguards to protect your information consistent with this Privacy Policy.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine retention periods include:
- The duration of your relationship with us and the ongoing need to provide the Service
- Legal obligations requiring us to keep records for a minimum period
- Statutes of limitations applicable to potential legal claims
- Our legitimate business interests such as fraud prevention and security
When information is no longer required, we securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, which may include:
- Access: the right to request a copy of the personal information we hold about you
- Rectification: the right to request correction of inaccurate or incomplete information
- Erasure: the right to request deletion of your personal information under certain circumstances
- Restriction: the right to request that we limit the processing of your information
- Portability: the right to receive your information in a structured, machine-readable format
- Objection: the right to object to processing based on legitimate interests or for direct marketing
- Withdrawal of consent: the right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details provided in the Contact section of this policy. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing your request.
8. Security
We implement technical and organizational measures designed to protect your personal information against unauthorized access, loss, alteration, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use the Service responsibly.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a person under the applicable age threshold, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.
10. Third-Party Links and Services
The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy applies solely to the Service operated by QurDlanok. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this policy and, where appropriate, provide additional notice such as an in-service notification or an email. Your continued use of the Service after the effective date of the revised policy constitutes your acceptance of the changes.
12. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
- Company: QurDlanok
- Website: qurdlanok.com
- Email: contact@qurdlanok.com
- Phone: +380612160710
- Address: Holosiivska St, 7, korpus 3, Kyiv, Ukraine, 02000
We are committed to resolving any concerns you may have about our handling of your personal information.